Hey
@Zeromitch i was so anxious to use mine I somehow missed the part that said before u use it to turn unit on to heat setting 7 and let it run a full cycle (12 min til auto turns off) then turn back on and insert the glass tube u are gonna use and let it run 5-10 min to sanitize it! Then u can load it and go! I also found that although it doesn’t tell u to if u flip vape upside down so u can keep stem right side up u won’t spill anything in between loading bowl and getting it into the vape!