That's a shame mate,if you order a 6 band LED that's what you should get. I don't see why it passing a QA makes any difference as its not what you ordered.
However iv edited your post a little as claiming they wont provide support for anyone is not true bud,so iv added the word 'my' to the title and 'for myself was poor' to the end of your post as this is about your experience dealing with them :thumbs: we have some very happy members using bysen LEDs and they have had a good experience in dealing with them,are very happy with product & service they got,and they have had support after the fans needed replacing etc.