Mephisto Genetics Mephisto genetics customer service/feedback thread!

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Order number 12104 I paid for my order on the 27th of april, after receiving this

Hi, William


I have tried to get in touch with you a few times but each time my messages came back undelivered so I had to use this alternative email address.

Here is the original payment details email I sent to you last week:

Thank you for placing your order with us!

Apologies for the late response, we got swamped with the promo orders.

Your order total including discount is €180.80 (euros).


I have yet to receive a shipping conformation and it is the 8th of May that is 11 days from payment. Internet down at his location? Why can't he use a cell phone or tablet to log in to his emails? Something else is going on with Bill. Internet down is a excuse. Does not explain why it has not been shipped after 11 days from payment. I do not need a shipping conformation email for you to ship the product.

Order placed on April 20th 2:30am It has been 18 days

What is up with this Mitch?

Can I get my shipping from Spain?
 
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Hi guys, placed an order 12am on the 20th of April and paid as soon as I received the email. It's been almost 3 weeks and the package hasn't left Spain.

Is there some sort of delay or are these times the usual. I'm sure the delivery time said 2 weeks when I placed the order?
 
I sent an email Friday or Saturday. I'm hoping they are just very very very very busy.


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That is 18 days.. also could you have sent them and email with your order number?

Yes, it was just a genuine enquiry to other members that usally order direct that's all. Not sure on the shipping times you see as all my previous mephistos are from seedbanks.
 
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