Mephisto Genetics Mephisto genetics customer service/feedback thread!

[GeorgeWaxington420]

I feel like Bart when they got stranded at Camp Krusty lol at least were waiting together lol

 

[bad dragon bzzz]

Pop bill a mail,they good guys and will sort out whatever issues fast.

 

[tk9119]

Pop bill a mail,they good guys and will sort out whatever issues fast.

My order is in transit maybe held up at US customs

 

[flacoflakka]

I'm still waiting as well - but I know it's on the way.

Can't freakin' wait. My first grow!

 

[GeorgeWaxington420]

My order is in transit maybe held up at US customs

Bulidasoil said the same thing on their site I wonder if it was a threat or something or they just got extra cautious over holidays.

 

[IzzyTheGrower]

I would shoot bill or Mitch a email I'm in us and received 2 days after shipment just took a while to be shipped they certainly will make up for the wait with the freebies

Sent from my SAMSUNG-SM-J320A using Tapatalk

 

[MrGermaine23]

So I ordered on Monday and haven't received an email or anything. Sounds like they're really backed up and moving slowly. Should I expect to be waiting a month to hear anything like others?

 

[GeorgeWaxington420]

Yea did that waiting u were probably one of the lucky ones whos order shipped from here they sent mine off on the 20th still waiting not really a question of if but when by this point then this is the busiest time of yr for mail so average time is about 7 to 12 days from euro to us then add in Christmas rush with the days off they get for the holidays and I've been hearing customs have been backed up could be the end of next week but they've never let me down so......

I would shoot bill or Mitch a email I'm in us and received 2 days after shipment just took a while to be shipped they certainly will make up for the wait with the freebies

Sent from my SAMSUNG-SM-J320A using Tapatalk

 

[biglee]

Hi everyone don't worry to much as I only just received my package today,and i'm in the uk .
But will be worth the wait as the lads really look after you with quality and quantity.
Thanks lads@mephisto

 

[mephisto]

Hey guys we just started back after Xmas and New Years on monday.

As far as I know all bf orders were done and dusted before the Christmas break. So it could just be slow mail.

Bill had a few email problems earlier this week,
We've ordered him a new phone today, otherwise email me directly and I'll get in touch with him, If you haven't heard back from him.

We've had a changeover of personel for the US side of things, we're just waiting for a restock to land over there and we'll be back with that service hopefully no later than mid January.

Thanks in advance and happy new year.
Mitch