An older friend of ours recently spent damn near a week on a bed in the emergency section, after she got moved from the hall. No beds available. She was, and still is, dealing with a serious heart condition plus at that time with a nasty infection that she could not control. She was really, really sick. Peeps who have not been to a hospital recently have no idea how hard this mess has been for health care workers. Many of whom have given up and left in fear for their families, leaving the workers still there often working in impossibly understaffed conditions.
"Heros" is not adequate, but I don't have a better word. I hope you do not have any return visits this winter.