Yup!did you try to google it maybe there is a reset or somrthig thos things are not free lol
Went thru this.
It lasted 5 years and was WELL used.
I doubt if I'll get that out of the new one. It's a cheap POS. I did get the base model. Takes up less countertop space.
I kinda don't think it's the same standard of brewing as the old model. I flushed a full container of water thru it. That cup is just not quite like the old one made. Maybe I'm too picky at the moment.