I have used R2T
Good communication and went thought various questions and answers with me. Didn’t hard sell or bombard me like some of the companies and hasn’t since the purchase.
They even mentioned about my light being over powered for my space and showed me a less value one, so again that’s a positive.(even though I went for the more powerful one ;p)
Only issue I had with my LED was a few of the small screws were missing that held the LED in place to the heatsink, but they sent me a pack of 10 screws which resolved that..
Also I didn’t like the hanging fixture, it was fixed to the middle heatsink which again didn’t work well with limited headroom, which I did explain I wanted to maximise my height. Also it didn’t feel so secure being attached to the heatsink itself.
With that said, I suggested that I needed another solution (after delivery) and they accommodated it, worked with me on the idea and shown me a pic of theirs which I was happy with and they sent me the fixings at no cost to me.
So I now had proper fixings at each corner of the frame which was much better for me.
Anyway this was my light and I would recommend R2T
Good communication and went thought various questions and answers with me. Didn’t hard sell or bombard me like some of the companies and hasn’t since the purchase.
They even mentioned about my light being over powered for my space and showed me a less value one, so again that’s a positive.(even though I went for the more powerful one ;p)
Only issue I had with my LED was a few of the small screws were missing that held the LED in place to the heatsink, but they sent me a pack of 10 screws which resolved that..
Also I didn’t like the hanging fixture, it was fixed to the middle heatsink which again didn’t work well with limited headroom, which I did explain I wanted to maximise my height. Also it didn’t feel so secure being attached to the heatsink itself.
With that said, I suggested that I needed another solution (after delivery) and they accommodated it, worked with me on the idea and shown me a pic of theirs which I was happy with and they sent me the fixings at no cost to me.
So I now had proper fixings at each corner of the frame which was much better for me.
Anyway this was my light and I would recommend R2T
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