Mephisto Genetics New Mephisto Genetics Customer Service & Feedback thread

[A.Huggins]

Its funny how everyone thinks they know how to run an international business that supplies a grey market product to 6 continents. Its not as easy as everyone thinks, trust me on this lol. Let me try and address some of these points.


"And making excuses for over two years for not being able to meet even the demand for your mainstream strains. I was sympathetic when their website went down and when they llost their payment processor. But this went on and on and hasn't ended even to this day. They need to get their shit together or get out of the business. "

-We have upgraded servers twice now in the last 18 months, the latest upgrade has 100% solved the site crashing. No issues during the last two major drops where we sold out in hours. You can order with a CC in less than 2 minutes on our site while other "big name" banks and breeders are still having you send in cash or use some sketchy payment method like cashapp/venmo.

Raise prices? Yeah that ought to slow things down. Their average price is $15.00 a seed that's on the pricey side as it is.

-Law of supply and demand says we should raise prices based on how fast our product sells out. We are really trying to avoid the price hikes, we feel like our products is fairly priced when you compare with our competitors. We are not trying to price gouge, or take advantage of mass legalization, only trying to sell a quality product at a fair price.

"And I know how many viable seeds one mother plant can produce, so I have a decent idea of how many they are selling. Maybe they need to do like most other seed companies are doing, farm out the seed production to seed farms, hell, even DP doesn't grow all their own seed. "

-If we were to farm out all of our seed production then we would be no different then these white label giants in the industry who are only concerned with making money. We live and die by the Mephisto method of breeding; organic, small batch, hand sorted seeds. I am sure we would see a large decline in quality if we were to outsource our production.

-That's not to say we haven't increased production over the years, we are producing 5x the seeds we would have made back in 2018 when it was only the farm in Spain. The demand has outpaced production due to increased legalization in the US. We are continuing to scale up production with the farm in spain back in action, and a prospective farm in Canada in the works, but this sort of thing doesn't happen over night. Illinois was the last state to legalize home grow, they have accounted for 18% of all orders this year. That is a population of 12.5 million people getting the green light to grow cannabis in their own home.

-Some people like to reference 2018 as the golden years for mephisto, well when me and Brad took over order processing we were handed a notebook full of hand written orders and a paypal account where we had to email everyone an invoice. I think we have done a good job scaling up the business with a 5 independent websites and local distributors in 3 countries. We still have some of the fastest order processing in the business.


We have done our best here at Mephisto to try and manage peoples expectations. We don't advertise, or hype up any new releases, and yet the product still sells out in 2 hours. Did people also forget we have been dealing with a global pandemic for the last 5 months that has drastically affected the domestic and international supply chain. We have had delays, or had to find new sources from everything to stickers to soil. You know things have gone off the rails when you can't even get a load of dirt delivered to the farm.

Thanks for the reply Stan, but I hear more excuses, and no solutions. You do hype, and you do advertise. Maybe not in the traditional sense, but nonetheless you do. If you're not prepared for the race, then be prepared for disappointment that follows, and the blast to your ego. I've been going to extremes for 20+ years to be able to do what I believe in, and what is right. You're preaching to the choir. Let me make myself clear. I mean no disrespect. Mephisto is one of the components that have changed my life for the better, and I will be forever grateful for this. I put myself out here to be attacked within minutes every time, buuuuut guess what? These issues may get resolved as a result. Treat us all fairly, and there won't be any negativity. Wish you the best, as I've said several times in the past. I've even offered my personal time, and effort to help in the past. Not because I want any material gain, but so others love lives can continue to be touched by the Mephisto magic.

 

[A.Huggins]

Thanks for the reply Stan, but I hear more excuses, and no solutions. You do hype, and you do advertise. Maybe not in the traditional sense, but nonetheless you do. If you're not prepared for the race, then be prepared for disappointment that follows, and the blast to your ego. I've been going to extremes for 20+ years to be able to do what I believe in, and what is right. You're preaching to the choir. Let me make myself clear. I mean no disrespect. Mephisto is one of the components that have changed my life for the better, and I will be forever grateful for this. I put myself out here to be attacked within minutes every time, buuuuut guess what? These issues may get resolved as a result. Treat us all fairly, and there won't be any negativity. Wish you the best, as I've said several times in the past. I've even offered my personal time, and effort to help in the past. Not because I want any material gain, but so others love lives can continue to be touched by the Mephisto magic.

I didn't mean to write love lives, but hey if it applies.

 

[stan_mephisto]

I too am interested in this as there have been some reports that Mephisto has outsourced some of their seed production I will ask point blank because imo that’s what has separated y’all from everyone else. @stan_mephisto does Mephisto currently produce seed stock anywhere else but the actual Mephisto facilities? Or are there any plans like this in the works to handle The increased demand?

All Mephisto breeding work has 100% been done in house; in Spain or by our Mephisto team member here in the states. All seed reproduction has been done by Mephisto or by our commercial partner. This commercial partnership is no secrete and is listed on a number of sites including our bulk website. Our commercial partner is one of the industry leaders in hemp seed production and has been influential in getting Mephisto Genetics into the recreational and medical markets.

 

[derek420colorado]

All Mephisto breeding work has 100% been done in house; in Spain or by our Mephisto team member here in the states. All seed reproduction has been done by Mephisto or by our commercial partner. This commercial partnership is no secrete and is listed on a number of sites including our bulk website. Our commercial partner is one of the industry leaders in hemp seed production and has been influential in getting Mephisto Genetics into the recreational and medical markets.

I wasn’t aware of this commercial partnership, that doesn’t mean it isn’t common knowledge. Can you provide a link or a little more info about this. Mainly when was this implemented?

 

[Son of Hobbes]

All Mephisto breeding work has 100% been done in house; in Spain or by our Mephisto team member here in the states. All seed reproduction has been done by Mephisto or by our commercial partner. This commercial partnership is no secrete and is listed on a number of sites including our bulk website. Our commercial partner is one of the industry leaders in hemp seed production and has been influential in getting Mephisto Genetics into the recreational and medical markets.

Just to clarify; is the Mephisto team member in the states GBD/Daz?

And what's the name of your commercial partner?

 

[derek420colorado]

Just to clarify; is the Mephisto team member in the states GBD/Daz?

And what's the name of your commercial partner?

That was also my question. About daz and gbd. I just forgot to type it. Thanks bud

 

[stan_mephisto]

Just to clarify; is the Mephisto team member in the states GBD/Daz?

And what's the name of your commercial partner?

Daz isn't currently developing any new genetics for us, but he still runs our Instagram page and represents us at trade shows. Our Us team members like to remain anonymous but he has been working and producing for us since 2016 iirc.

Our commercial partner is Open Source which primarily serves our bulk store https://www.mephistobulk.com/about-us

 

[derek420colorado]

Daz isn't currently developing any new genetics for us, but he still runs our Instagram page and represents us at trade shows. Our Us team members like to remain anonymous but he has been working and producing for us since 2016 iirc.

Our commercial partner is Open Source which primarily serves our bulk store https://www.mephistobulk.com/about-us

Is this what you are referring to?



“Mephisto has always focused on quality first and now has expanded with skilled help to offer more seeds to more people holding those same intrinsic values.”

because that doesn’t explain a whole to be honest.

 

[derek420colorado]

Daz isn't currently developing any new genetics for us, but he still runs our Instagram page and represents us at trade shows. Our Us team members like to remain anonymous but he has been working and producing for us since 2016 iirc.

Our commercial partner is Open Source which primarily serves our bulk store https://www.mephistobulk.com/about-us

I also see this. But again this doesn’t really help.

Mephisto Strains are developed in Spain, and once ready they are passed to the US to be reproduced in Southern California.

 

[derek420colorado]

Daz isn't currently developing any new genetics for us, but he still runs our Instagram page and represents us at trade shows. Our Us team members like to remain anonymous but he has been working and producing for us since 2016 iirc.

Our commercial partner is Open Source which primarily serves our bulk store https://www.mephistobulk.com/about-us

Is “open source” the name of your commercial partner? Maybe I am just confused lmao