Mephisto Genetics Mephisto genetics customer service/feedback thread!

[Shaawing]

@mephisto @stan_mephisto @Prophetiko

 

[Proph]

I totally agree with everything except for what I left in the quote.. the perks @Steviestash was talking about were stickers, not the payment methods.. stickers are hardly illegal and they have been promising them to .ca since last black friday. They have said that .ca has stickers so they are clearly just waiting for everything to be back on track with payment and the sale to go live to release them.. that's fine and everything, downtimes suck and I feel for them!

The last thing you said, Mitch hasn't posted since may 1st, hasn't even been online since the middle of june. Stan has been on a couple times in the past month but nothing about the immediate problem, only a couple random replies to threads..

I just wanted to point out that you took Steve's post out of context and nobody from mephisto has been around to douse the flames recently.. maybe that's why so many people complain is because mephisto stopped replying.. if theres nothing to put out the fire it's only going to get bigger..

They replied back for 5 yrs bro.. I can deal with a few months of silence. What is the "immediate problem"? I will see if I can contact someone that can help resolve it.. As long as its not sticker related...

 

[Dudeski]

I will make sure to find out what information has been shared with senior staff and post back here soon. I didnt know that Mitch had been away that long.

 

[Frank Nitty]

I will make sure to find out what information has been shared with senior staff and post back here soon. I didnt know that Mitch had been away that long.

Been a good minute...

 

[stan_mephisto]

Holy crap, what the hell is going on here lol.

Let me adress some main points, feel free to tag me if i missed something.

I haven't been active here since the afn outage, i guess my notifications have been turned off or I would have come in sooner. I am more active on reddit, nothing personal that just where my roots are. Mitch has taken on a reduced role with mephsito and he is primarily in an admin position. (Working on CC processing currently)

Mephsito has gone a bit silent since the downfall of our 420 sale. Im not sure what people want from us though, we are working tirelessly at getting a CC processor back online, but its not as easy as people think. We have had half a dozen deals fall through, its just the nature of business until the canabis industry is recognized by banks.

Now I know we are holding the 4 new strains hostage until then, but you all have had plenty of sales and opportunities to get mephisto beans. I am working up a sale on US products now. People unhappy with payment methods please see my above point lol.

Canada... oh Canada. I appologize that you guys feel left out, that is not our intentions at all. It seems our desire to share information with you about whats happening at mephsito tends to just blow up in our face.

I did say I would be adding stickers to the Canadian site, thats my fault. When I went to work it out with the Canadian distributor he told me he just can't do it right now due to space limitations. Ill speak with him again and see where we are at.

I also said I would be restocking the Canadian store. Unfortunately this restock got seized in the mail and now I have to eat my own words again. I have since shipped more stuff to try and get you guys caught up.

Its a delicate balance of providing you guys with updates and setting false expectations.


Is there anything else I can help you guys with?

Stan

Sent from my SM-N950U1 using Tapatalk

 

[jumper114]

I don't think there is a fire.

Geez. We are all Meph Heads.

I recall one of the guys just got married. So lets get perspective. Just f****g seeds.

The reality, although we are all growers, we are a little bit more passionate about Mephisto than your average AFNer - let alone grower.

I think what we should be taken on board here is :-

1) Silence.... never great
2) Broken(ish) promises. Dates for one. Also, I have spent $450 since the problems - clearly loyal, so please treat me like you used to. Not even asking or expecting new strains. I was ever so grateful for a cross I received today in the UK. Shame the last 3 deliveries were all Fugue State or Northern Cheese!
3) The US clearly is getting fun and interesting crosses against the rest of the world. If you want loyalty, it must be equal choices and freebies for all regions. (Seriously guys I am out otherwise)
4) I am sick to death to see the US store stocked with seeds that have never, since I started growing, been available in the UK. *Cosmic Queen* ..... 4AM???

 

[STILLSMOKIN]

Holy crap, what the hell is going on here lol.

Let me adress some main points, feel free to tag me if i missed something.

I haven't been active here since the afn outage, i guess my notifications have been turned off or I would have come in sooner. I am more active on reddit, nothing personal that just where my roots are. Mitch has taken on a reduced role with mephsito and he is primarily in an admin position. (Working on CC processing currently)

Mephsito has gone a bit silent since the downfall of our 420 sale. Im not sure what people want from us though, we are working tirelessly at getting a CC processor back online, but its not as easy as people think. We have had half a dozen deals fall through, its just the nature of business until the canabis industry is recognized by banks.

Now I know we are holding the 4 new strains hostage until then, but you all have had plenty of sales and opportunities to get mephisto beans. I am working up a sale on US products now. People unhappy with payment methods please see my above point lol.

Canada... oh Canada. I appologize that you guys feel left out, that is not our intentions at all. It seems our desire to share information with you about whats happening at mephsito tends to just blow up in our face.

I did say I would be adding stickers to the Canadian site, thats my fault. When I went to work it out with the Canadian distributor he told me he just can't do it right now due to space limitations. Ill speak with him again and see where we are at.

I also said I would be restocking the Canadian store. Unfortunately this restock got seized in the mail and now I have to eat my own words again. I have since shipped more stuff to try and get you guys caught up.

Its a delicate balance of providing you guys with updates and setting false expectations.


Is there anything else I can help you guys with?

Stan

Sent from my SM-N950U1 using Tapatalk

Still got a meph head here, but I am holding out for the new strains and cc.

 

[Dudeski]

Holy crap, what the hell is going on here lol.

Let me adress some main points, feel free to tag me if i missed something.

I haven't been active here since the afn outage, i guess my notifications have been turned off or I would have come in sooner. I am more active on reddit, nothing personal that just where my roots are. Mitch has taken on a reduced role with mephsito and he is primarily in an admin position. (Working on CC processing currently)

Mephsito has gone a bit silent since the downfall of our 420 sale. Im not sure what people want from us though, we are working tirelessly at getting a CC processor back online, but its not as easy as people think. We have had half a dozen deals fall through, its just the nature of business until the canabis industry is recognized by banks.

Now I know we are holding the 4 new strains hostage until then, but you all have had plenty of sales and opportunities to get mephisto beans. I am working up a sale on US products now. People unhappy with payment methods please see my above point lol.

Canada... oh Canada. I appologize that you guys feel left out, that is not our intentions at all. It seems our desire to share information with you about whats happening at mephsito tends to just blow up in our face.

I did say I would be adding stickers to the Canadian site, thats my fault. When I went to work it out with the Canadian distributor he told me he just can't do it right now due to space limitations. Ill speak with him again and see where we are at.

I also said I would be restocking the Canadian store. Unfortunately this restock got seized in the mail and now I have to eat my own words again. I have since shipped more stuff to try and get you guys caught up.

Its a delicate balance of providing you guys with updates and setting false expectations.


Is there anything else I can help you guys with?

Stan

Sent from my SM-N950U1 using Tapatalk

Thanks Stan! Since the outage the alert doesn't always work for any of us so you may have to check here regularly. Man that sucks that a whole shipment was seized. Good luck and thanks for checking in on the forum.

 

[Steviestash]

Liked it better when it was one store it's all about the consistency lol

 

[jumper114]

Holy crap, what the hell is going on here lol.

Let me adress some main points, feel free to tag me if i missed something.

I haven't been active here since the afn outage, i guess my notifications have been turned off or I would have come in sooner. I am more active on reddit, nothing personal that just where my roots are. Mitch has taken on a reduced role with mephsito and he is primarily in an admin position. (Working on CC processing currently)

Mephsito has gone a bit silent since the downfall of our 420 sale. Im not sure what people want from us though, we are working tirelessly at getting a CC processor back online, but its not as easy as people think. We have had half a dozen deals fall through, its just the nature of business until the canabis industry is recognized by banks.

Now I know we are holding the 4 new strains hostage until then, but you all have had plenty of sales and opportunities to get mephisto beans. I am working up a sale on US products now. People unhappy with payment methods please see my above point lol.

Canada... oh Canada. I appologize that you guys feel left out, that is not our intentions at all. It seems our desire to share information with you about whats happening at mephsito tends to just blow up in our face.

I did say I would be adding stickers to the Canadian site, thats my fault. When I went to work it out with the Canadian distributor he told me he just can't do it right now due to space limitations. Ill speak with him again and see where we are at.

I also said I would be restocking the Canadian store. Unfortunately this restock got seized in the mail and now I have to eat my own words again. I have since shipped more stuff to try and get you guys caught up.

Its a delicate balance of providing you guys with updates and setting false expectations.


Is there anything else I can help you guys with?

Stan

Sent from my SM-N950U1 using Tapatalk

Thanks Stan.

It is great you replied.

I for one understand the CC difficulties and have not complained. Direct transfer is fine for me.

Stickers meh! I buy seeds!!

Any comment on stocking the same in each region? It seems only fair that the company treats us all the same? I don't see legality issues here, its is just strain choice and availability after all.