Agreed, but they are indeed in it to save cost and make money! When I bought the Herb dryer 5 years ago, it was only 499.00! I had to do some tweaking on it as well. I ran the first harvest through it and those cheap ass odor socks, suck something awful! It got through 2 1/2 days and stank the whole garage up! I re-rigged it with a 4 inch fan, flange and a phresh air filter. No problems after that. The orod socks are pretty inexpensive, but I washed it and tried it again, but eventually threw it away. Cost savings for them and with a extra hundred bucks, they could have made it better. I will give them props for their customer service as well. They make a great product and if a guy wanted to, could make the same closets on a do it yourself project for 1/3 of the price. If I ever need a bigger drying space, I will make my own. The dryer is a bad ass pice of equipment! I priced out the whole list of everything you need to make one and came in at 243.00 if you can find the cabinet on sale. Great piece of equipment!