Thanks for the response, Apolo. I do understand the challenges of working with 3rd party distributors (& re-sellers) -- especially across international borders and time-zones. I've had personal experience (frequently frustrating) in my professional computer software career. I just felt it was time for someone to keep me updated on status. It seems apparent that there is no status, or at least not one that you can share with me. I will adjust my expectations accordingly.
All the best as well, Steve