I go through seedsman regularly, but I paid with money orders so I havent had any problems with getting any of my orders, however, there was a recent order that was short an item (Tangie-Matic from Fastbuds), I immediately contacted them, and around 3 am the next morning they told me they would make it right, and they certainly did, I ordered the 5 pack during the buy 5 get 5 free, they gave me 8 Tangie-Matics, 3 Stardawg, 3 Lemon AK to cover the 5 free pack I didn't get due to a shortage and packing error. I always use my initials and my neighbors address when I am sending the money orders lol but put my real address in a letter with my order number and money order. If you are willing, I would suggest you give them a second chance. I bought one pack of 5 white widow autos from ILGM (ridiculously overpriced imo) for $85 and the seeds never made it to maturity. I searched online for a better seedbank and found seedsman, never looked back. I'll never go through ILGM again for seeds I can get for 75% cheaper through someone else and theirs (seedsman) actually grow to full maturity.It was more about being discrete as possible as I've had issues before so i wanted to remain anonymous.
I know better now what to do so ill be more prepared in the future. It was just upsetting I didnt get my 23 freebies and discounted seed packs.