I have used TNSB about 10 times, 7 times things went smooth and the 3 others times have not, easy math 7/10.
That said my last order has not shipped yet in 2month. I get it with whats going on but TNSB are also canuk seeds and I've gotten two orders from them already that i placed after TSNB order so WTF. Dealing with customer service has been confusing because they sent conflicting e_mail like i'm dealing with two different people. First they say they are out of stock on on item(get it computers make mistakes), 2nd e_mail say pick a replacement(seems fair), and 3rd says your getting refund on out of stock item(at this point just ship my june start time seeds please), but end result I haven't gotten anything but e_mails, more e_mails than seeds at this point. I'm mostly mad at this point because i like dealing with true north but they seem t find ways to make it hard.
I'm thinking of trying other seed companies in canada (like using canadian seed companies so no borders crossed to slow stuff down). I like how true north has other seed banks seeds and doesn't repackage and is like 2-3 hour drive from me. Any suggestions for other canadian seed companies I should try ??