Oh yes, I will certainly be making it right for FrogsterOwning your own business can be way more work than a full time job! You get to be your own boss but that stress. I don't envy you sir, but kudos on trying to save that rep! I couldn't have thought of any better way. Maybe some free seeds to our dude over here :smokingFrogster gets double entry into the competition haha
Well played ma man, scottish seedbanks for the win lol ✌✌Hey buddy, its George here from The Vault.
I have just seen your message.
I sincerely apologise for this oversight, I am not entirely sure how this happened; but Gary has recently left The Vault (all on good terms) and I have taken over his role, I thought all the promos he was running were closed off AND I was set to receive notifications as well, however, something has gone wrong in that regard.
This thread here that I set up, I have only just realised I wasnt getting notifications for either (most likely my own fault) but thats not an acceptable reason for you to be left in the cold so to speak.
I am the owner of The Vault and I take great pride in team Vaults unerring fanatical level of customer support yet, here I am letting you down
i will drop you a PM in a moment buddy and I will put things right for you thats for sure!
Again, please accept my apologies for this, I rely on email notifications for the forums etc. because I am so active on so many and somehow this has gone wrong, I am embarassed by this, I fully accept this is our (my) fault and I will make you happy and hopefully restore your faith in The Vault!
you are a good man. do you remember who called you by that name?? I even talked to you on the phone...….
I was someone else then.
......silly me, I thought this was the Grower of The Year thread......carry on the good work, The Vault......
:smiley1:
And THAT is how you win back a customer and turn a whole room into first sales.Hey buddy, its George here from The Vault.
I have just seen your message.
I sincerely apologise for this oversight, I am not entirely sure how this happened; but Gary has recently left The Vault (all on good terms) and I have taken over his role, I thought all the promos he was running were closed off AND I was set to receive notifications as well, however, something has gone wrong in that regard.
This thread here that I set up, I have only just realised I wasnt getting notifications for either (most likely my own fault) but thats not an acceptable reason for you to be left in the cold so to speak.
I am the owner of The Vault and I take great pride in team Vaults unerring fanatical level of customer support yet, here I am letting you down
i will drop you a PM in a moment buddy and I will put things right for you thats for sure!
Again, please accept my apologies for this, I rely on email notifications for the forums etc. because I am so active on so many and somehow this has gone wrong, I am embarassed by this, I fully accept this is our (my) fault and I will make you happy and hopefully restore your faith in The Vault!
