Builder0101
Cultivators Club
- Joined
- Feb 17, 2020
- Messages
- 1,837
- Reputation
- 10
- Reaction score
- 3,509
- Points
- 0
- Currently Smoking
- I grow to provide medicine to family and friends in need.
He has a few hundred or more faithful customers on IG. No idea about Reddit, don't go there never will. He may have 2 dozen here. He is an IG man. I get that. I said I'd not complain about him again and I won't. That his customer service sucks is unquestionably a fact. Hopefully he addresses it. I have tagged him here many times hoping for a look see from him and participation from him here. To no avail. It is what it is. He brings fire to Auto genetics which is all I really care about. I have tried all of the major brands and, almost without exception, my friends said "don't bother growing if that is the best you can do". It took a year to find one auto worth growing. I have had no complaints about any of Roc's strains. Your decision to not patronize Roc is 100% understandable and respected by me. Service the account or loose it. Good luck to you my friend.Hey guys,
I have been lurking for 3-5 years or so. I read all the threads here and I feel like I even kind of know some of you a little without having met any of you.
I remember when Rockbudinc first came to this site. I have watched this thread grow from it's start. I think autoflower.net has done great things for rocbudinc. Everyone knows that Rockbudinc is fire, so he is doing his thing, and I respect that.
But Rock, you are the worst I have ever come across in my 30 years of buying seeds. Your customer service sucks man.
I have emailed you over 20 times on every email you have posted (2-4 of them if you include wordpress.). You NEVER responded to anything. My smashed Kong pack means nothing to you apparently, but I really didn't care either. I just wanted to touch base with you about it. All emails contained clear subject line issue, so I know you read them man. Now I guess you are telling folks to text you. Are you serious man? I still get responses from Daz within an hour. Breeders I haven't dealt with since 1996 get back to me in a few days.
I see you posting on IG, I see you posting on Reddit, but you mean to tell me you just don't have the time to respond to your customers, ever?
When you came to autoflower.net, I prayed every day for your health.
When you burned 6 hrs every night for over 4 days with computer issues, I looked past it all.(you swore it wasn't your fault. But we both know it was, you just didn't want to own it Roc.)
Now after many months, I continually read this thread over 550 pages, and everyone is still loving this guy that won't even respond to his customers issues.
I know I am not the first to be treated like this. Anyway, I just wanted to tell Roc why I think he sucks, and I will not be ever buying his gear again.
I know some of you might be angry at me for using my first post this way, but I just had to share my feelings. This type of practice is unacceptable in all fields of business. 550 pages, and it seems that everyone here keeps giving Rocbud a pass on this. I know some here are testers for him, and that is fine.
But I warn the newbs. This is not a stand up guy in my opinion. If you have issues with your order, good luck.
Funny thing Roc, I would have been happy with just a reply to any of my emails. I wasn't blaming you, or demanding anything. Just respect me Bro, the way I did to you for so many months.
Pappy