Mephisto Genetics New Mephisto Genetics Customer Service & Feedback thread
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US, Canada, EU, UK, "Worldwide" (other countries, see Mephisto's FAQ: Shipping).
Mephisto does not ship across regions -- if you're in the US, CA, EU, or UK, you can only order from that region's store, not the other regions' stores or Worldwide.
See the US Distributors/Retailers page. The US store is restocking seedbanks on a regular basis now.
User name: DogterB
How can Mephisto Genetics help you? Hello. I was able to place my first order on the starter pack v2 March 15th drop and am very excited to get my hands on them. They arrived yesterday and I’m not trying to be “that guy” but it was said to have 7 freebies, and mine only has 5 (CDLC skywalker x2 & mango sky x3). I haven’t opened the other packs to check bean count, but I’m assuming they are correct. Just kinda bummed
How can Mephisto Genetics help you? Hello. I was able to place my first order on the starter pack v2 March 15th drop and am very excited to get my hands on them. They arrived yesterday and I’m not trying to be “that guy” but it was said to have 7 freebies, and mine only has 5 (CDLC skywalker x2 & mango sky x3). I haven’t opened the other packs to check bean count, but I’m assuming they are correct. Just kinda bummed
@stan_mephisto
User name: FlatLander
How can Mephisto Genetics help you? I tried to create an account at Mephistopheles Genetics and haven’t received a confirmation email. I have tried the resend option a few times and checked my spam folder and still no luck.
I also used the contact option through your site explaining this situation.
Any help in this matter would be greatly appreciated.
Thanks.
User name: FlatLander
How can Mephisto Genetics help you? I tried to create an account at Mephistopheles Genetics and haven’t received a confirmation email. I have tried the resend option a few times and checked my spam folder and still no luck.
I also used the contact option through your site explaining this situation.
Any help in this matter would be greatly appreciated.
Thanks.
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User name: turkeylips
How can Mephisto Genetics help you? I understand this is a long shot but is there any chance of a small release of Deep Blue C? Perhaps dating myself, But I loved that strain.
Small run even?
Many Thanks!! Long-time fan!!
How can Mephisto Genetics help you? I understand this is a long shot but is there any chance of a small release of Deep Blue C? Perhaps dating myself, But I loved that strain.
Small run even?
Many Thanks!! Long-time fan!!
Man has anyone else had insanely bad experiences trying to order off Mephisto or getting a hold of customer service?
I spent 6 months trying to get some of their seeds, took a day off work and set an alarm, logged in on 2 computers and I finally caught a couple packs and paid them $220.
-2 months later, seeds never came.
-Spent over a week trying to get a response off them to no avail (Reddit forums/Private chats/their own website)
-Had to post my complaints publicly on all the boards to get a response (Then they responded in less than 1 hour)
-They just sent me a tracking number (When I checked the tracking number, it said my carrier never received the goods from them)
-Then when I highlighted their F-up, they just said "sorry, we don't have them seeds anymore"
-I complained on public Meph board today and @stan_mephisto replied publicly saying their carrier lost my order. He also said they're not reshipping because I kept asking all the staff where my 2 month old missing order was.
Like this all seems wildly unprofessional and poor towards their customers. Has anyone else had any issues with them?
I spent 6 months trying to get some of their seeds, took a day off work and set an alarm, logged in on 2 computers and I finally caught a couple packs and paid them $220.
-2 months later, seeds never came.
-Spent over a week trying to get a response off them to no avail (Reddit forums/Private chats/their own website)
-Had to post my complaints publicly on all the boards to get a response (Then they responded in less than 1 hour)
-They just sent me a tracking number (When I checked the tracking number, it said my carrier never received the goods from them)
-Then when I highlighted their F-up, they just said "sorry, we don't have them seeds anymore"
-I complained on public Meph board today and @stan_mephisto replied publicly saying their carrier lost my order. He also said they're not reshipping because I kept asking all the staff where my 2 month old missing order was.
Like this all seems wildly unprofessional and poor towards their customers. Has anyone else had any issues with them?
User name: growforshow
How can Mephisto Genetics help you? Trying to pay for Wookie Special order in bitcoin, never got a link to do the payment. I still see my order status as "pending" but is it possible to get another link to pay? US store.
How can Mephisto Genetics help you? Trying to pay for Wookie Special order in bitcoin, never got a link to do the payment. I still see my order status as "pending" but is it possible to get another link to pay? US store.
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User name: mwilliams2006
How can Mephisto Genetics help you? Just checking on Order 000041621 (5/17/21) as I never received a confirmation email on the order. Thanks!
How can Mephisto Genetics help you? Just checking on Order 000041621 (5/17/21) as I never received a confirmation email on the order. Thanks!
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