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Recently we sent several unnormal defective panels to test and found out the reason for the broken items as below:
- Unstable using voltage, some customers produce the electric themselves and the voltage is not stable, in this way, the light might go out quicker.
- High humidity, the humidity been used is above 80% and the lights get wet and broken.
- Using sulphur. According to the feedbacks from our growers, using sulphur can help the grow speed up, but in this way, the sulphur can also produce chemical reaction with the metal in the light, so the light will go bad very soon.
For the defective lights caused by these reason, we won't be responsible for the warranty. Hope everyone can understand.
But at the same time, I would like to share some experience from our customers who use our lights for several years with 0 problem as below:
1 hepa filters on all inlets (if you must use hepa on the fan inlets)
2 keep temps cool the lights need ventilating so make sure theres good clerence ect
3 when spraying plants perhaps take them out or control your spray
4 clean the glass weekly with a microfiber cloth
5 vaccume montly to take any fust that may get in
6 surge protectors on the mains and if you can run 240v not 110v 110v takes twice as many amps and amps =heat
Hope this helps and happy growing everyone.
- Unstable using voltage, some customers produce the electric themselves and the voltage is not stable, in this way, the light might go out quicker.
- High humidity, the humidity been used is above 80% and the lights get wet and broken.
- Using sulphur. According to the feedbacks from our growers, using sulphur can help the grow speed up, but in this way, the sulphur can also produce chemical reaction with the metal in the light, so the light will go bad very soon.
For the defective lights caused by these reason, we won't be responsible for the warranty. Hope everyone can understand.
But at the same time, I would like to share some experience from our customers who use our lights for several years with 0 problem as below:
1 hepa filters on all inlets (if you must use hepa on the fan inlets)
2 keep temps cool the lights need ventilating so make sure theres good clerence ect
3 when spraying plants perhaps take them out or control your spray
4 clean the glass weekly with a microfiber cloth
5 vaccume montly to take any fust that may get in
6 surge protectors on the mains and if you can run 240v not 110v 110v takes twice as many amps and amps =heat
Hope this helps and happy growing everyone.
You should attend our Mars Hydro INS cup. Haha, only one picture with your babe girls and your light to our marketing department: 
