Hello guys, in the last few days, I did not talk here and only discussed the problem with Mossy and other menbers from AFN. And now I wanna explain the situation for the stickers and logo problem again for you.
- For the logo on our grow tent box, it is under processing, we will cover them in a few days, so in the future, no logo of Mars Hydro will be shown on the box again. You can rest assured that.
- For the stickers that shows "LED LIGHT", we however cannot move it. As Mossy has posted my message here, we need to declare the goods when we export to US and pay the custom tax for you guys. That is why you don't need to pay any custom tax and VAT.
In fact, there are like thousands kinds of LED LIGHTS in the market, LED decoration light, LED tube light, LED curing light, just to name a few. Besides, if some customers know us well, you may know that we also export our Auquarium light worldwide too, and the sticker also shows LED LIGHT. The Aquarium light looks just like the LED grow light, but the customers who bought the Aquarium lights for their fish and reef know nothing about the LED GROW LIGHT area. They can accept this and nothing bad ever happened.
Therefore, there is no need to worry about the LED LIGHT stickers.
Just think deeply, do you ever face any problem that caused by our stickers? I believe the answer will be NO. We have been in the LED grow light area for many years, and we alwasy declare our goods with LED LGIHT, nothing bad has ever happened before, and I am sure nothing bad will happen in future.
But in case the new comers don't know this, I will inform them what will show on the box in advance when they will order something from us through AFN.
Finally, I would like to thank Fairlynew, paddler54, Mossy, and Soh for your kind understanding, and I wanna express my sincere apology to Margahooja, sorry to let you down this time, hope you can forgive us, I promise this won't happen again.
Tina