June 2019 Technical Issues (why we keep going down)

Hey everyone, I think a good explanation is in order here.

We recently switched to a new host from the existing provider AFN was on and quite honestly, it's been a literal nightmare since the move. We haven't gotten any of the support promised and have been plagued with intermittent downtime from the new host and hardware issues. What we thought was a good calculated decision turned out to be the wrong choice (total blindside, this was a good friend of one of our owners who runs a data center,) but we're actively working on fixing things up, and we're serious about no more "half measures."

As of this morning, we've purchased a new dedicated server and gone with a very trusted and recommended host (well known, great historical uptime, etc) and we're going to be migrating the site over in the next week with a most current backup (which we'll try to give a good 24 hour notice on.) There's a 72 hour deployment window on the new box, so we'll have to wait until it's ready at the data center for us to get going, but that's the gameplan (and we don't like paying in two places, so we're going to hurry our butts up.)

Our new dev server is officially up and we're also starting the dry run upgrade process to bring AFN on it's current forum software version (old) to the latest and greatest. Our goal is to have this dry run successfully completed within the next week to the point where we're feeling confident, then taking AFN down officially for the technical upgrade (likely over a weekend, as the new version of the forum software isn't compatible with a lot of the add-on's we have currently run, so it's going to take a little sweat and elbow grease to get things up and pretty...) It's a necessary evil but good news is, I've literally just built out the same new version on our new sister site, High of the Tiger (https://www.highofthetiger.com), so knock on wood, rub those lucky rabbits feet, tack a horseshoe over your door openings, but we've got some good experience in on the new software already.

If you haven't checked it out yet, we're actively developing a new sister-site to AFN called High of the Tiger, or HOTT, which is being built out specifically for our competitive grow battles and product testing program. We're also using HOTT as a backup meeting place for if AFN goes down, and vice versa.

But we're aware of the issues we've been having and we're sorry that the site's been so unpredictable in uptime lately; we're all extremely frustrated with the experience with the current host, but we have a gameplan in place, things set into motion, and we're working on setting deadlines and goals for some of these things so they just get done already.

And to set the record straight on the rumor (we hear this every single time we go down,) but no were weren't attacked or hacked lol (maybe our sensibilities and pride, but that's about it.)

Thank you all for supporting us, for all the messages on Facebook, IG, Twitter, asking if we're alright or what's wrong with the site, and we hope to get this ship back on course and quickly!

If we have any AFN down time..Latest news and updates will be at HOTT

https://www.highofthetiger.com/index.php?referrer=20
Buddy y’all (staff and admin) will get there. Bumps in the road and all (hell some might turn to all out mud stuck on the way), but AFN will get there for the better in the end. One thing I learned in my few (adult years, still young at heart, lol) is....Might be stuck in a hard place now, but don’t look at now, look ahead and the outcome (shiny updated AFN, lol). :slap:
 
I'd like to second this about the live chat on HOTT. I really like the IRC feel and think it's more interactive. I spent over an hour there chatting today with AFN members that I wouldn't have had the chance too engage with otherwise. @Wawashell , @bushmasterar15 , @Dichoti, @idiopathic neuropathy @the green bandit and more.

Just wanted to put that out there , would love to see it on AFN as well in the future.


Btw, my name is Zogs on the HoTT forum.
Your right about the Live Chat, pretty awesome. Confusing at first, but once navigate HOTT it is pretty cool.
(I think me and you and a few others talked about this last night) HOTT although sister site, and is test for AFN on some levels, like the Live Chat. I am pretty sure (read some where, have to go back and find it) HOTT is where the Grow Battles and Product Service Testing and some product reviews (and not just seeds) will go. That way AFN won’t be flooded with grow battles posts. And be more of the informative site to help growers.
Side Note- love HOTT. Gotta get used to the layouts and controls a bit, but once figured out seems pretty easy.
No worries here, mainly because HOTT is HOT when you start getting the hang of things. Love the dark layout and live chats with awesome emojis. :slap:
I also like that ya have a choice of screen layout, light and dark. That will definitely help folks out, since we have peeps from all ages here, and that will allow some to be able to see the screen better. Like me, lol. Some of my deployments left my eyesight damaged slightly, I can not see with out sunglasses at all times, the deserts bright a$$ sun and the idiots who decided to paint all the gravel around base white can kiss my behind a—holes. Anyway enough gripping, LOVE these new features, lol
 
You guys do the best job you can with bad situations. Keep it up. I mag a suggestion on how to manage downtime announcements over on hott (backup automated DNS management failover announcement) Might be worth looking in to still even if this dosent happen again. A back up is needed to let people know what is going on and keep people from thinking the worst and know basic updates. Not to put the pressure on you, but, the success of autos kinda relies on this site. :smoking: keep up the good work
 
I hope you went with something along the lines of Nutanix....
 
No worries here, mainly because HOTT is HOT when you start getting the hang of things. Love the dark layout and live chats with awesome emojis. :slap:
Dark Layout. PLEASE add one to AFN. My eyes aren't what they used to be, and they sucked back then, too.
 
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