Seed Bank Herbies Head Shop - www.herbiesheadshop.com & www.autofloweringseeds.com

[rippsta]

Right after it was dispatched I got an email saying "Unfortunately due to current problems with tracked mail not arriving we have sent your package by standard Airmail, this does not affect your guaranteed delivery and your package is fully insured." Then after 25 days I emailed them and they offered a resend (again without tracking). Customer service was real fast but in the resend email they said they would be unable to resend or refund if my 2nd package didn't make it. I've never had any problems getting my mail (I actually received 2 other tracked orders from a different sb in that time). It could've gotten snagged by customs but that still doesn't change the fact that I paid for "tracking and guaranteed" shipping.

I will contact Herbies again after the holidays. I do hope my package just got lost and maybe it will finally make it's way to me. I'll adjust my review if it does.

 

[ShapeShift]

I've placed orders with herbies, I've received the 3 orders I placed.... Although i did choose and pay extra for the garunteed tracked shipping, I got an email too (each time) stating they couldn't send me tracking ID and my order will be sent via standard mail but it's still insured.

Kind of strange that we pay extra for tracked shipping and they are just sending them as standard and no refund is given.. I'm awaiting another order at the moment, again sent as standard... Fingers crossed this one shows up too !

 

[epenguin]

Thank you rip,

we want to be fair. But it does seem, on the face of it, to offer a paid tracked service and not deliver it, seems to be unfair.

Also, with what ShapeShift said, there seems to be a real issue here.

Can you do us a huge favor and contact Herbies with the issues outlined and get an official reply regards their shipping policy. Why do they charge for a service they can not guarentee etc etc.

Thanks pal, you will help AFN. eP.

 

[swizzlestix]

Any updates ?

 

[F.N.]

I had my seeds going back to the summer sent by regular airmail and recieved them NP.

 

[swizzlestix]

I ordered on The 16th of Jan from erbies tracking says they're sitting is Chicago since the 19th....

 

[F.N.]

That really sucks bro I mean it. I would try attitude seed co. or better yet the Vault he has a huge presence on here.

 

[A Gardener]

I rate Herbies autoflowering, get everything swift and professional. When I've compared prices and freebies against other seedbanks I've used they come out well, I also prefer to only have freebies only as autos (would be good if Attitude did this).

 

[swizzlestix]

They resent if anyone is wondering.

 

[OGXTrich]

They resent if anyone is wondering.

Did u ever get them yet?