Lighting Grow Northern Live Tech Talk

[TaNg]

Ok, so the burden is on me to prove there is a problem with my HS1.
I have offered measurements and photos.

How else can I meet that burden of proof?
The implication was, and I am quoting Grownorthern ,"high accuracy quantum sensors"

Really? This isn't a Star Trek warp core. It is a light.
Can't we use a simple light meter to compare before the problem and after the problem?
Maybe I misunderstood but it seemed like Grownorthern was trying to with bluster with technobabble.

Part of this is my fault for not having a watt meter to measure power consumption. I suspect my HS1 is consuming less than 30 watts, will know soon.

There is a genuine problem with my HS1. Not a poor venting issue, or a warped diffuser, or a chip in the paint.

If you think there is a problem send the light back to be tested, you have a three year warranty. Trying to prove you have a problem here is just waisting your time. Just send the thing back.

 

[HubbaBubba]

If you think there is a problem send the light back to be tested, you have a three year warranty. Trying to prove you have a problem here is just waisting your time. Just send the thing back.

If it goes back it is a one way trip. I am not in Merry Old England. I sweated bullets going to the Government Customs office to pick up the HS1 and answer lots of questions about why anybody would need a $500 light, and pay a 20% import tax. I am never going though that again.

I can fix most electronic stuff. First step is verifying the problem.
Granted if the problem is in the programing of the Philips Xitanium, then I might have to give up.

But if a sensor is giving bad readings causing thermal throttling, well that is might be an easy fix for me.

First step is contacting Grownorthern to verify there is a problem. That is what I am doing, and yes I am intentionally doing it on the forums when I could have contacted Grownorthern directly.

 

[TaNg]

If it goes back it is a one way trip. I am not in Merry Old England. I sweated bullets going to the Government Customs office to pick up the HS1 and answer lots of questions about why anybody would need a $500 light, and pay a 20% import tax. I am never going though that again.

I can fix most electronic stuff. First step is verifying the problem.
Granted if the problem is in the programing of the Philips Xitanium, then I might have to give up.

But if a sensor is giving bad readings causing thermal throttling, well that is might be an easy fix for me.

First step is contacting Grownorthern to verify there is a problem. That is what I am doing, and yes I am intentionally doing it on the forums when I could have contacted Grownorthern directly.

Ok now I understand, I must have missed where u said you can't return the light under warranty because of your personal situation. Bad news as GN would go out of there way to resolve this as I'm sure they are doing here. I recommended contacting them directly as I thought u may get quicker responses and therefore a quicker resolve to your problem.

 

[Yozhik]

I am not in Merry Old England. I sweated bullets going to the Government Customs office to pick up the HS1 and answer lots of questions about why anybody would need a $500 light, and pay a 20% import tax. I am never going though that again.

Living freakin' nightmare.
No thanks.

That's dedication for ya.
Respect!

 

[Xagor]

Hi,
can you help me? Maybe im blind but I cant find any information regarding:
photon output: umol/s
efficiency: umol/J
and whats the ppfd over 3 x 3

cheers

 

[TaNg]

Hi,
can you help me? Maybe im blind but I cant find any information regarding:
photon output: umol/s
efficiency: umol/J
and whats the ppfd over 3 x 3

cheers

If all lights where measure by weighted PAR or PPFD measured at several points across a coverage area then we would give you some data to compare but they're not. Therefore anything we release will look poor in comparison with non uniform TIR LED grow lights which are measured in their central hotspot even though our lights are way more efficient than most products on the market and the narrow band spectra and uniform coverage produce a much higher quality end product. Our monochromatic LED's are measured in radiometric power and the data is available on our website http://www.grownorthern.com/gn-rebel.

Hope this helps bro.

 

[Xagor]

Thx,
but obviously it doesnt help at all
Cant be the solution to give zero information because there are companies that measure the wrong way...lol.

How about giving the info in this thread with a big warning about shady measurements?

 

[GrowNorthern]

A quantum meter is just a term for a PAR meter which was what you where talking about in your original post. I'm not trying to confuse you with technical babel.


I am also not implying you measured wrongly, what I was trying to say was your lumen meter is potentially giving you inaccurate measurements because its being used for function it wasn't designed to do... as one of two possibilities. The other being there could be an issue with the programming of the driver. If that's the case i'm sure we can arrange to exchange just the driver by post to avoid any import/customs issues. Rather than arranging this on an open forum please contact GN direct.


This thread was opened for the discussion of LED technology and not as a GN customer services thread. We have a live chat on our website, phone line and email address for that: http://www.grownorthern.com/contact-us.

 

[GrowNorthern]

Thx,
but obviously it doesnt help at all
Cant be the solution to give zero information because there are companies that measure the wrong way...lol.

How about giving the info in this thread with a big warning about shady measurements?

OK. Yes that is something we do plan to do. A third party company that have some of the most accurate LED measuring equipment has our HS1 and is producing that data for us at the moment. We will provide a total radiant flux of the HS1 which can be converted to PPF using our spectral analyses. We will provide flux densities and coverage with the various diffusers which again if you really wanted you could exclude the far red and covert to PPFD.

 

[HubbaBubba]

A quantum meter is just a term for a PAR meter which was what you where talking about in your original post. I'm not trying to confuse you with technical babel.


I am also not implying you measured wrongly, what I was trying to say was your lumen meter is potentially giving you inaccurate measurements because its being used for function it wasn't designed to do... as one of two possibilities. The other being there could be an issue with the programming of the driver. If that's the case i'm sure we can arrange to exchange just the driver by post to avoid any import/customs issues. Rather than arranging this on an open forum please contact GN direct.


This thread was opened for the discussion of LED technology and not as a GN customer services thread. We have a live chat on our website, phone line and email address for that: http://www.grownorthern.com/contact-us.

Thank you for taking the time to help here.
Sorry for the distraction,
lets talk about LED technology.