That's normal. In late 2020 processing times got up to 15 business days (~3 weeks), because they get slammed with orders the moment they open. They started opening the store weekly to bring those processing times down (closing the store after getting a week's worth of orders), but it will take a couple weeks for things to settle down.First time Mephisto purchaser. Is it normal for my order to still be processing 9 days after purchase? It took them minutes to take my $$$, but this seems a little off. I'm wondering if there is a problem with my order. Is it possible to get confirmation that my order is on-track & progressing? I'm glad to support small business and I want to try these beautiful genetics, but I received my seeds from Europe in less time.
If this is the "norm", I'm fine with that. I'm just asking cuz I'm not sure I've had ANY purchase of anything processing for 9 days after they took my money.
Respect
On reddit, stan said: "The first week we took in way more orders then we would have liked too. That's why its only the bundles this week to help limit the sales so we can get caught up. Didnt want to cancel mephisto monday on the second week, so the bundles keep a the flow of sales, but allows us to get caught up. Also we got hit with major snow storms last week that added onto the delay in processing. All orders form last week will go out this week."
For this Monday's opening, they said to allow 10 business days.