MarsHydro Live Section

[Marshydro]

Our website is under a little construction right now, cannot log in and see anything. If you cannot make order, please just email us: sales@mars-hydro.com or PM me, I will help you order the light.

 

[Marshydro]

It appears some companies are more interested in the money coming in than there customers safety. Discussing way to behave and I'm so glad I don't or will never use Mars gear and after reading this I will be advising others not to buy Mars products too.

Hi TaNg, but the problem has been solved now, I am so sad that you did not see the whole story here.

 

[TaNg]

Hi TaNg, but the problem has been solved now, I am so sad that you did not see the whole story here.

Don't feel sad for me you should feel sad for the customers you have potentially dropped in the shit,prison is not a nice place trust me I know.

 

[Marshydro]

Don't feel sad for me you should feel sad for the customers you have potentially dropped in the shit,prison is not a nice place trust me I know.

We never want our customers to be put into jail, and we are trying our best to make up. We don't have our box with logo previous for our lights, it was a mistake that our Tent box have them. I understand your concern.
But now the box logo will be covered, and we don't have the logo box in the future, I don't see any reason that this would put anyone into jail. I am really confused, maybe my English is poor, I don't explain the situation clearly, or maybe I just misunderstand you?

 

[TaNg]

We never want our customers to be put into jail, and we are trying our best to make up. We don't have our box with logo previous for our lights, it was a mistake that our Tent box have them. I understand your concern.
But now the box logo will be covered, and we don't have the logo box in the future, I don't see any reason that this would put anyone into jail. I am really confused, maybe my English is poor, I don't explain the situation clearly, or maybe I just misunderstand you?

It's great your amending your mistake, you have to understand the vast majority of your customers use your equipment for growing illegal plants so discretion is a must, all it takes is one disgruntled Delivery driver to make a phone call to the police, highly unlikely but still a chance it could happen hence the posts airing concern of recent.

 

[Vas Deferens]

It's great your amending your mistake, you have to understand the vast majority of your customers use your equipment for growing illegal plants so discretion is a must, all it takes is one disgruntled Delivery driver to make a phone call to the police, highly unlikely but still a chance it could happen hence the posts airing concern of recent.

aaah they know exactly what they are selling, to whom and what for. chinese exporters care about one thing.. $$$$$$$ , not fkn cool Mars. Spot on everything what TaNg said. I know that weed is illegal in China too !

 

[Mossy]

Guys..I'll ask you not to turn this into a flaming session please.
That does Nothing to solve any problems.

AFN Reps will be Talking to Tina about these problems and some other things mentioned to try to find resolution...and we will get back to you when we have Answers..
Cheers

 

[Mossy]

"I thought they handled the box issue a while back. Thats no good security is a must with us growers legal or not. Like you said i don't need people know what goes on behind closed doors except my AFN family"

"Maybe give some thought to covering with a sticker label or something like blacking it out. I mean really, you're raising prices, cutting warranties, but this type of problem could really cause the customer or customers that send you their money problems. Let me ask you and your bosses to "please understand", someone could possibly get into trouble with law enforcement, someone could get robbed, broke into their grow, etc etc because the wrong people found out information they shouldn't have been able to find out. When I did business with your company I expected a trusting relationship and not worry about the delivery guy knowing who might be growing pot and who he might tell."

This is a major security issue IMO..that needs sorted before any more US Units are shipped.
Even legal states don't want labelled packages to the door...it Pinpoints a Grower.

Also we do Need clarification on the Warranty Issue.

Problem is..no-one seems Sure what it will be..so we need someone who will give us the Info.

I'll get together with Tina..let her know our Issues and see if we can come up with a Solution..

 

[F.N.]

Just to let people Know last year I had a led light from china come to my address, With led grow light on the box and on the invoice too I was shitting but nothing happened to me and I am in Ontario a draconian province with mandatory minimums. But that does not make the situation any better

 

[Mossy]

Tina has been Invited into a Conversation while we try to sort these issues out.
We have a List of items we want to Talk over..when we get Resolution I will come back to you all with the Info...

In the meantime..AFN would recommend that US members do not order the grow tent with the Name on the side for Safety.