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Wanted to share an experience I had with Sunlight Supply Company in my purchase of a Phresh Filter. I bought it before my first grow over the summer last year. When it arrived, it was missing the pre-filter. So I emailed their support and asked if they would be able to send me one.

I got a response the very next day apologizing for the oversight, and asking me for my mailing address so they could make things right.

Then I got this email the day after I sent them my address:

"What I am going to do as well is hook you up with a brand new filter to go along with the pre-filter as well. I will be shipping these out today. Please let me know if you have any questions."

Two days later, I got not only a pre-filter for the filter I already bought, but another brand new canister in a box.... I know it's been a few months since this happened, but I wanted to pass it along. This was "above and beyond" taken to the next level...

I don't know if any of my gro-bros have dealt with this company before, but based on this experience, I can endorse them wholeheartedly.

This is such a wonderful hobby we all share, and it's really cool when the vendors we count on to keep us fitted support their products to this degree.

I certainly did not ask for them to do this. I would have been more than elated with just the missing pre-filter.
 
Wanted to share an experience I had with Sunlight Supply Company in my purchase of a Phresh Filter. I bought it before my first grow over the summer last year. When it arrived, it was missing the pre-filter. So I emailed their support and asked if they would be able to send me one.

I got a response the very next day apologizing for the oversight, and asking me for my mailing address so they could make things right.

Then I got this email the day after I sent them my address:

"What I am going to do as well is hook you up with a brand new filter to go along with the pre-filter as well. I will be shipping these out today. Please let me know if you have any questions."

Two days later, I got not only a pre-filter for the filter I already bought, but another brand new canister in a box.... I know it's been a few months since this happened, but I wanted to pass it along. This was "above and beyond" taken to the next level...

I don't know if any of my gro-bros have dealt with this company before, but based on this experience, I can endorse them wholeheartedly.

This is such a wonderful hobby we all share, and it's really cool when the vendors we count on to keep us fitted support their products to this degree.

I certainly did not ask for them to do this. I would have been more than elated with just the missing pre-filter.
I should also mention... When I received the packages, I offered to pay for the second filter... and got this reply:

"Good to hear! Nothing is worse than being unsatisfied…so we take care of our customers and go above and beyond, it’s what we do. You have yourself a great weekend. Let me know if you have any questions."

I was speechless....
 
Hey, if you like spiced rum, forget the Captain.... Get this.

Absolutely amazing...

kraken_72_proof_1__72649.1463107941.jpeg
 
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