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Hi pop, I know you are not happy with the one year warranty. And I know other growers also have this confusion.i'll buy them on ebay when they give us three year warranty!!


- The old warranty policy is for the first year, if your lights are broken, we take care of it and no fees charges, and for the second and third year, we help you fix it, and you pay the shipping. While the new warranty policy is, for the first year. if your lights is broken, we help you fix if, no fees charge, and for the other time, we can help you fix the lights, but you need to pay some shipping and the repair parts, we will not charge too much, so in fact the warranty policy is not changed too much.

- Some company can provide 5 year or even longer warranty, the fact is their price is pretty high. Their profit margin is pretty big, so they don't mind to replace the unit for you. Coz some time even they replace one unit to you, they still make enough money.



We states one year, but we will do the warranty really good. So hope you guys can understand us.

Happy growing
Tina