Timber LED Interview Live Stoners 29th Sept 2107

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I will be ordering 2 of the 2VL's for my 32x32 tent in about 3 weeks I can't wait

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Thank you @MrGreen we are happy to help whenever you are ready! Thanks for considering our lights!
 
Hi @Gauge Steel

We have our phones staffed by friendly and knowledgable folks from 8-4 PM PST M-F (myself included). We are happy to answer questions about our lights and offer suggestions about what will work best for each individuals set up. No two growers are alike, and we endeavor to learn about what each customer is doing to provide the best fit for their needs/budget.

Once you make an order, we will slot it into the manufacturing queue. All lights are hand built on location here in San Diego, California. Our light kits generally ship within 1-2 business days. Our fixtures have a little longer lead time -- right now roughly 10 business days.

Once your light is completed it goes into the test/qc department. Once it gets the thumbs up, it is carefully packaged and shipped out by insured carrier with signature confirmation. We also send periodic emails throught the build to let you know where the status of your light is, when to expect it, and tracking information.

We also have chat duing business hours via our website as well as email -- feel free to email us at sales@timbergrowlights.com with any questions, anytime.

We are a very customer focused company and are available before, during and after purchase for any assistance.

Also worth mentioning is that our lights ship discreetly - plain brown boxes, return address reads 'Timber' and credit card statements/Paypal will reference our parent company, DLP Lamp Source.
That I Love, clean and discreet.
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[HASHTAG]#bigmosshug[/HASHTAG] :bighug:..the [HASHTAG]#livestoners[/HASHTAG] will smoke you up a [HASHTAG]#karmacloud[/HASHTAG] :karmacloud:



@Gauge Steel ..IOU a mail..catch up this weekend..:headbang:



Yup @1939bear :bighug:..I've got to that age too..:d5:.



Yup..parasites..:cuss:



Evening @Eyes on Fire :bighug:



Evening @Feenix :bighug:



[HASHTAG]#smokecannabislivewithfriends[/HASHTAG] @sanguine :pass:..passing to the left..

Gd' evening Mossy. I hope alls well with you. I'm in :karmacloud:
 
Hey raindan, hope you are good dude:headbang: forgive my ignorance dude lol but what is "hyper-red?" Please:pass:

Hello @Vapo69

No worries - no ignorant questions here. Hyper red refers to the part of the visible spectrum that these LEDs emit at, in this case, 660 nM.
 
I wernt even going to enter no one seemed to want it pal to be honest I'd rather I went to someone else I'm still giddy from last time
You were the only entry brother I guess you got no choice lol!
If you really don't want it then OK but I reckon your missus will love it!
 
@RainDan
The lights look really cool. When ordered what are the shipping time international
Hi @Wawashell

Shipping transit times are billed as 4-10 days for USPS Priority International Mail. This can vary depending mainly on the time in customs. Our customers average time in transit is roughly 1 week across the pond and 4 days to Canada.
 
@RainDan
Do you include a warranty on your units? If so, for how long? Is this voided by user tinkering?
Hi @neurotree

We do offer a 3 year warranty on all of our products. Additionally, Meanwell offers a 7 year manufacturers warranty on their HLG series power supplies. Tinkering is encouraged, however, we prefer you contact us with any questions to avoid any issues with warranty coverage.
 
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