Mephisto Genetics Mephisto genetics customer service/feedback thread!

[stan_mephisto]

Hey guys @mephisto or @stan_mephisto . I've sent you a PM on this site and an email to your customer service over the holidays about an issue I have. Any idea on a timeframe when I will hear back??

We switched email servers over the holiday it may have gotten lost in the process. Can you please pm me with your issue.

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[stan_mephisto]

Ok was gonna order some northern cheese haze since it’s on sale but I don’t think it shows up sale price. Now with the US store prices r listed in US dollar lol all artisinals are priced the same. @stan_mephisto whats going on is the site just not updating sale price?

Working on it.

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[lunarman]

3- 3 packs of toofdecay, grapey Walter and cremdelachem.
Two days ago I ordered 5-3 packs of orange diesel, Fantasimo express, sour stomper, grapey walker, and forgotten cookies.
I'm done for a while.
Kris

No doubt. Those are great strains. Fantasmo was always hard for me to grow but I'm a newb. I got some grapey walter and forgotten cookies on the BF sale. And picked up some CDLC when it first came in stock in Canada. I'll be growing all of those on the next run starting in a few weeks. I'm growing two orange diesel now and they are a dream to grow. They almost don't need any training. Grow medium sized. And lots of long colas stacked with bud. And very strong aroma. Pungent fuel. Mine are on day 62 now. There are some pictures of them in my thread that's on the Mephisto board and on the first page right now. I'll be posting some updated OD pics a little later today.

 

[Atitoken]

We switched email servers over the holiday it may have gotten lost in the process. Can you please pm me with your issue.

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PM sent

 

[CoviklaFlaire]

Got question? I'm currently smoking 24c and Samsquatch og..Both have pretty similar earthy taste?? Is that supposed to be or I f up something??

 

[Cap'nCrud]

Hey guys, yes sorry we’ve had a few hiccups yesterday and today figuring out the settings for the new sites arrangement.

I placed several orders myself whilst trialing it. And had the order has been received message but not getting an order number or confirmation email.

Last attempt I got the order confirmation on screen but no confirmation.

Rest assured if you made a payment, it’s on the system and will be handled.

Confirmation emails we’ll get sorted ASAP for new orders.

Happy new year and hopefully smooth smooth sailing very soon.

Cheers Mitch

Thanks for the response Mitch, It's not that I didn't, or don't trust you guys, I am just not sure about what is going on, if my money is lost in lala land, or what. I trust you guys to make it right, you always do. I did finally receive an email from someone at Mephisto, I didn't respond to it because I'm sure you guys don't need something else clogging up the system.

 

[ARumRunner]

Big up to the Meph team for getting the Canadian site up and running with the afnmemberdiscount10 now active!

 

[rydin4life]

Orders on the 3rd and got the same message as a lit of you about the merchant not being able to post back to the site, but my card was charged.

On the 5th I got an email that my package was ready for shipping.

Today I got an email that the order shipped and will arrive on the 7th.

I was a bit annoyed at first with all the talk of issues they had, but man did they take care of everything super fast..awesome work!!

 

[kmas]

Orders on the 3rd and got the same message as a lit of you about the merchant not being able to post back to the site, but my card was charged.

On the 5th I got an email that my package was ready for shipping.

Today I got an email that the order shipped and will arrive on the 7th.

I was a bit annoyed at first with all the talk of issues they had, but man did they take care of everything super fast..awesome work!!

Wooohooo! Same exact message I got! My order departed Denver USPS at 5 a.m. And will arrive tomorrow! SWEET!
Kris

 

[Dabber]

@mephisto any info on that Indica Pheno yall gave as freebie during the Illuminauto drop THX