Sacra Via Green Grass Seeds Customer Service Thread

[Bigg Al]

Thank you thank you!! Got it last night. Great customer service!! You know I'll spend more!!

 

[Stylez2]

Thank you thank you!! Got it last night. Great customer service!! You know I'll spend more!!View attachment 1245940

Awesome I have a Zkittles Skunk growing now. gonna drop my twisted mystery seed in about 2 weeks. Now... which ones you gonna drop in?

 

[Bigg Al]

Awesome I have a Zkittles Skunk growing now. gonna drop my twisted mystery seed in about 2 weeks. Now... which ones you gonna drop in?

None of those yet.
Gotta grow a CBD plant and I'm doing that rocbud wedding cake cross first.

 

[Mizzo81]

Order received. Super fast and friendly CS. @Rebel any info on the cream chem auto?

 

[Rebel]

Hey guys. Sorry it's been a while since I've been on. Any immediate answers needed can be sent to greengrassseeds@gmail.com.

I wanted to drop a message here saying I know there's been complaints this last week about shipping. Saying I'm lying, I'm haven't shipped, etc.

This is absolutely FALSE. The main post office in town has not been scanning packages or moving them. Covid, Thanksgiving etc .. it's been brought to my attention that a few customers on FB in a group have been blasting us.

If this continues to be an issues i will change the way I ship. Change carriers.

This is not a normal circumstance. It's frustrating to say the least as everyone who know us knows this is not the way we do business. We aren't theives, we are not liars. The packages have been sent and will hopefully arrive this week.

There was a package from Michigan that was 2 day priority coming here. We waited over a week and then it was out for delivery for TWO DAYS before finally arriving.

Its extremely frustrating when we do our part and then hand it over to the post office for this to happen.

 

[wadehump]

Hey guys. Sorry it's been a while since I've been on. Any immediate answers needed can be sent to greengrassseeds@gmail.com.

I wanted to drop a message here saying I know there's been complaints this last week about shipping. Saying I'm lying, I'm haven't shipped, etc.

This is absolutely FALSE. The main post office in town has not been scanning packages or moving them. Covid, Thanksgiving etc .. it's been brought to my attention that a few customers on FB in a group have been blasting us.

If this continues to be an issues i will change the way I ship. Change carriers.

This is not a normal circumstance. It's frustrating to say the least as everyone who know us knows this is not the way we do business. We aren't theives, we are not liars. The packages have been sent and will hopefully arrive this week.

There was a package from Michigan that was 2 day priority coming here. We waited over a week and then it was out for delivery for TWO DAYS before finally arriving.

Its extremely frustrating when we do our part and then hand it over to the post office for this to happen.

Rebel I tried very hard to defend you and so did Jordan. I know the post office has been very slow. We here know you are a straight shooter and no worries on my end. You do a fine job keep it up and stay safe and get well soon.

 

[olbobcat]

The Post Office in my town had problems way before all these things started. They had so much piled up that when they rectified it we had carriers delivering 3 or 4 times a day to get caught up. The last time I ordered from Europe it came to the USA in two days and took a month after clearing customs by US post office with no sign of tracking. It just came. I could tell you even more stories, but I think you get the drift.

 

[LittleMT]

I have made many many purchases from Breeders, seed banks, ect..... And when it comes to shipping, Rebel and Green Grass have been the absolute best... Rebel you can't always please everyone, though I appreciate that you strive to......

 

[Stylez2]

@Rebel I'm still getting my supply from Green Grass. I know the mail is bullshit. I'll just order before I have room to run anyway.

Top notch my friend

 

[Rebel]

Rebel I tried very hard to defend you and so did Jordan. I know the post office has been very slow. We here know you are a straight shooter and no worries on my end. You do a fine job keep it up and stay safe and get well soon.

Thank you my friend! I truly appreciate that and Hobbes coming to our defense! I mean the one guy going off gave me his GATE code to his apartment and asked me to leave it in his screen door. He couldn't understand I'm not PERSONALLY delivering his package. It's just very frustrating to say the least.

The Post Office in my town had problems way before all these things started. They had so much piled up that when they rectified it we had carriers delivering 3 or 4 times a day to get caught up. The last time I ordered from Europe it came to the USA in two days and took a month after clearing customs by US post office with no sign of tracking. It just came. I could tell you even more stories, but I think you get the drift.

Exactly. That's what's going on here too. It's frustrating to send it receive anything in a timely manner.

I have made many many purchases from Breeders, seed banks, ect..... And when it comes to shipping, Rebel and Green Grass have been the absolute best... Rebel you can't always please everyone, though I appreciate that you strive to......

Thank you my friend. I really appreciate that. Hopefully after the holidays things will return to the "new normal"... Whatever that is.