I have hearing lost too and I know how Mrs. Duckster feels. I mean, I mean if you lose your sight people are more likely to feel sorry for you, but if you can't hear your subject to rude treatment. People get frustrated and say never mind, or just forget it. In the States, blind people even get an extra deduction on their taxes. Hard of hearing people don't get nothing but a hard way to go! Ok, I'm done with my rant now and tell Mrs.Duckster I know how she feels!