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Hey! Our products carry a lifetime warranty. We really believe in this. You should not be expecting to need to buy new stuff all the time. That is totally wasteful and will ruin the environment.

Our warranty process is like this. You register your device online using your same account your bought with and use our online messaging system to get it taken care of. We normally have all the requests cleared daily. If we know what the problem is we will just send you a new part, if it is something that we don't have any idea about then you are asked to send it in and we will repair it. We feel this is the best of both worlds, allowing us to offer the lifetime warranty and not to infill the landfill.
I order one in October supposed to ship this month very excited to get one
 
Krug,

is that you or Roger Whittaker sitting next to the Reaper ? or are you one and the same ?
I know your being dry witted and sarcastic but I can't help myself..........Terry Pratchett........had to get that out, ah i feel so much better :crying:
 
cooler running sounds good. If Grasshopper is used as a "personal" pen and silicone tip in place, is heat really that big a deal?


No, the heat isn’t an issue. We don’t use the Silicone Mouthpiece (SMP) at all here and most users once they figure out what is in our "tips and tricks" don't either. We only developed the SMP as stepping stone and it also makes a great glass adapter!

People who worry about the heat are normally long time vaporizer users or first time cannabis users. The Grasshopper isn’t like other vaporizers because it was design to be very efficient and powerful. This means a short vapor path and a really powerful heater.
 
Interesting product and company @Hopper Labs Our Cannazone test team here at AFN would love to put some of your Grasshopper units through some comprehensive testing and report and review accordingly... A dedicated Grasshopper thread for all questions...
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:welcome::woohoo::thanks: Welcome Grasshopper Vapes! thanks for coming to visit with us... :yay:.....I just got done looking at the gear, and I wish I found you folks a year ago! I must say I love that it's all USA made, a small company that's hands-on from first machining to packing,... I have a client who has real difficulty with actual smoke, having never been a smoker of anything before,.. it makes her vomit, poor gal, the last thing you want with a skull thudding headache,..:nono:.. we got her a Pax2, which really helped, but I find it to be awkward even for me to work the draw, and gauge the hit size,... How free flowing is the GH?

The draw resistance is quite a bit less on the Hopper and due to the microprocessor and temp sensing you can draw at any speed and it will maintain an accurate temperature.
 
Interesting product and company @Hopper Labs Our Cannazone test team here at AFN would love to put some of your Grasshopper units through some comprehensive testing and report and review accordingly... A dedicated Grasshopper thread for all questions...
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You can say that again
 
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