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Hey @Hopper Labs , my name is SoH and I'm one of the admins of the site and I wanted to thank you personally for taking the time out of your day to come on here and share your story and answer questions for us!
I have a pretty limited experience with vapes, I have a desktop Arizer unit and recently purchased another manufacturers dry herb vape (just a $20 cheapo,) but unfortunately that handheld unit came to me DOA. In the event something like that happened with one of your units, what would be your procedure on taking care of that? Warranty is something brought up by many people concerning a lot of products we see on here, could you tell us a bit about the warranty for this unit and what someone should do if they did experience an issue?
I have a pretty limited experience with vapes, I have a desktop Arizer unit and recently purchased another manufacturers dry herb vape (just a $20 cheapo,) but unfortunately that handheld unit came to me DOA. In the event something like that happened with one of your units, what would be your procedure on taking care of that? Warranty is something brought up by many people concerning a lot of products we see on here, could you tell us a bit about the warranty for this unit and what someone should do if they did experience an issue?


Welcome Grasshopper Vapes! thanks for coming to visit with us...
.....I just got done looking at the gear, and I wish I found you folks a year ago! I must say I love that it's all USA made, a small company that's hands-on from first machining to packing,... I have a client who has real difficulty with actual smoke, having never been a smoker of anything before,.. it makes her vomit, poor gal, the last thing you want with a skull thudding headache,..
.. we got her a Pax2, which really helped, but I find it to be awkward even for me to work the draw, and gauge the hit size,... How free flowing is the GH?

. I was wondering...Was there ever a time/moment when stuff got sooo backed up, that you thought of jacking it in and going back `down south`?