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- Oct 8, 2012
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Hey @Hopper Labs , my name is SoH and I'm one of the admins of the site and I wanted to thank you personally for taking the time out of your day to come on here and share your story and answer questions for us!
I have a pretty limited experience with vapes, I have a desktop Arizer unit and recently purchased another manufacturers dry herb vape (just a $20 cheapo,) but unfortunately that handheld unit came to me DOA. In the event something like that happened with one of your units, what would be your procedure on taking care of that? Warranty is something brought up by many people concerning a lot of products we see on here, could you tell us a bit about the warranty for this unit and what someone should do if they did experience an issue?
I have a pretty limited experience with vapes, I have a desktop Arizer unit and recently purchased another manufacturers dry herb vape (just a $20 cheapo,) but unfortunately that handheld unit came to me DOA. In the event something like that happened with one of your units, what would be your procedure on taking care of that? Warranty is something brought up by many people concerning a lot of products we see on here, could you tell us a bit about the warranty for this unit and what someone should do if they did experience an issue?